Refund policy

We offer 100% satisfaction guarantee. If you would like to return your order please do so within 30 days of purchase to get a full refund (minus postage charges) or exchange. Photographs must be returned in original condition and in original packaging. Customer is responsible for return shipping costs.

To return your order, please send your photograph(s) to the address below and we will arrange a refund upon receipt of your returned order:

Canterbury Black and White
31 Tonford Lane
Canterbury
Kent
CT1 3XU
England